Foundations of library services :
xix, 213 p. : illustrations ; 27 cm. - (Library support staff handbooks ; no 1.) Content notes : 1. Library services today : an overview --
2. Acquisitions, collection development and classification --
3. Special collections and non-book materials --
4. Circulation services --
5. Reference services, reader's advisory and reserves --
6. Resource sharing --
7. 21st century library customer service : an overview --
8. Customer service to youth --
9. Customer service to older adults --
10. Customer service to patrons with special needs --
11. Customer service to challenging patrons --
12. Library programming and public relations --
13. Intellectual freedom and censorship : an overview --
14. The freedom to read --
15. Children and intellectual freedom --
Glossary --
Index --
About the author. Public services (Libraries) Library technicians.
