MARC details
000 -LEADER |
fixed length control field |
01926cam a22002655i 4500 |
001 - CONTROL NUMBER |
control field |
137807 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
ISI Library, Kolkata |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20170828123135.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
151015t20162016maua b 001 0 eng d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780128021057 (paperback) |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
ISI Library |
042 ## - AUTHENTICATION CODE |
Authentication code |
lccopycat |
082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
Classification number |
025.1977 |
Edition number |
23 |
Item number |
At876 |
245 00 - TITLE STATEMENT |
Title |
Quality and the academic library : |
Remainder of title |
reviewing, assessing and enhancing service provision / |
Statement of responsibility, etc |
[edited by] Jeremy Atkinson. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
Place of publication, distribution, etc |
Amsterdam : |
Name of publisher, distributor, etc |
Elsevier/CP, |
Date of publication, distribution, etc |
©2016. |
300 ## - PHYSICAL DESCRIPTION |
Extent |
xxi, 313 pages : |
Other physical details |
illustrations ; |
Dimensions |
23 cm. |
490 0# - SERIES STATEMENT |
Series statement |
Chandos information professional series |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
Section I: Introduction --<br/>Section II: Quality, universities and their libraries --<br/>Section III: Reviews of library services --<br/>Section IV: Academic libraries and student support --<br/>Section V: Academic libraries and research support --<br/>Section VI: Quality methods used by academic libraries --<br/>Section VII: Reflections. |
520 ## - SUMMARY, ETC. |
Summary, etc |
An overview of quality management and service quality concepts, principles, and methods leads to a detailed consideration of how they have been applied in universities and their libraries. A case study approach is used with different perspectives provided from the different stakeholders involved in the quality processes. <br/>All contributors adopt a critical reflection approach, reflecting on the implications, impact, and significance of the activities undertaken and the conclusions that can be drawn for future developments. The book concludes with an overall reflection on quality management and service quality in academic libraries with a final analysis of priorities for the future. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Academic libraries |
General subdivision |
Quality control. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Academic libraries |
General subdivision |
Reference services |
-- |
Evaluation. |
700 1# - ADDED ENTRY--PERSONAL NAME |
Personal name |
Atkinson, Jeremy, |
Relator term |
editor |
942 ## - ADDED ENTRY ELEMENTS (KOHA) |
Source of classification or shelving scheme |
Dewey Decimal Classification |
Koha item type |
Books |