Customer service on the Internet building relationships, increasing loyalty, and staying competitive
Material type:
TextLanguage: English Publication details: New York John Wiley 1996Description: xxvi,326pISBN: - 0-471-15506-3
- 658.8120285467 St839
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
| Books | ISI Library, Kolkata | 658.8120285467 St839 (Browse shelf(Opens below)) | Available | 117380 |
Total holds: 0
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| 658.812 R165 Design and management of service processes | 658.812 TR.49 Mathematical theory of guarantee policies | 658.812 W959 Service computing : | 658.8120285467 St839 Customer service on the Internet | 658.816 How to Price: A Guide to Pricing Techniques and Yield Management | 658.816 How to price:a guide to pricing technoques and yield management | 658.816 C287 Indifference pricing |
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