TY  - BOOK
AU  - Watson, Gregory H
TI  - Benchmarking workbook: adapting best practices for performance improvement
SN  - 1-56327-033-1
U1  - 658.4 
PY  - 1992///
CY  - Portland
PB  - Productivity Press
KW  - Business intelligence
KW  - Competition
KW  - Organizational effectiveness
KW  - Performance
N1  - Includes bibliographical references and index
ER  -