TY  - BOOK
AU  - Ho S K
TI  - TQM an integrated approach: implementing total quality through Japanese 5-S and ISO 9000
U1  - 658.562 
PY  - 1995///
CY  - London
PB  - Kogan Page
KW  - ISO 9000
KW  - Quality control
KW  - Quality management
ER  -