TY  - BOOK
AU  - Richardson, John V
TI  - Knowledge-based systems for general reference work: applications, problems, and progress
SN  - 0-12-588460-5
U1  - 025.52028 
PY  - 1995///
CY  - San Diego
PB  - Academic Press
KW  - Automation
KW  - Computer science
KW  - Expert systems
KW  - Library automation
KW  - Reference services
ER  -