TY  - BOOK
AU  - Falin G I
AU  - Templeton J G C
TI  - Retrial queues
SN  - 0-412-78550-1
U1  - 000SB:621.3851 
PY  - 1997///
CY  - London
PB  - Chapman & Hall
KW  - applied statistics
KW  - Network analysis
KW  - Queueing systems
KW  - Retrial queues
KW  - Telephone systems
KW  - Telephony
ER  -