TY - BOOK AU - Falin G I AU - Templeton J G C TI - Retrial queues SN - 0-412-78550-1 U1 - 000SB:621.3851 PY - 1997/// CY - London PB - Chapman & Hall KW - applied statistics KW - Network analysis KW - Queueing systems KW - Retrial queues KW - Telephone systems KW - Telephony ER -