TY  - BOOK
AU  - Curtin Tom
AU  - Hayman Daniel
AU  - Husein Naomi
TI  - Managing a crisis: a practical guide
SN  - 1-4039-4322-2
U1  - 658.4056 
PY  - 2005///
CY  - Hampshire
PB  - Palgrave
KW  - Crisis management
N2  - This new practical guide explains what makes a crisis and who are the key players. It shows the importance of prior preparation and testing so that the company fully understands the crisis management environment and the importance of communications. Also
ER  -