TY - BOOK AU - Gitlow Howard S AU - Levine David M AU - Oppenheim Alan J AU - Oppenheim Rosa TI - Quality management SN - 978-007-112338-9 U1 - 000SB:658.4013 PY - 2005/// CY - Boston PB - McGraw-Hill KW - Applied statistics KW - Quality control KW - Statistical methods N1 - Accompanies CD-ROM bearing acc no D761 ER -