TY  - BOOK
AU  - Smith Dick
AU  - Blakeslee Jerry
AU  - Koonce Richard
TI  - Strategic six sigma: best practices from the executive suite
SN  - 978-0-471-23294-0
U1  - 658.4 
PY  - 2002///
CY  - New Jersey
PB  - John Wiley
KW  - Customer relations
KW  - Industrial management
KW  - Organizational effectiveness
KW  - Quality control
KW  - Six sigma (Quality control standard)
ER  -