TY  - BOOK
AU  - Cassell Kay Ann
AU  - Hiremath Uma
TI  - Reference and information services in the 21st century: an introduction
SN  - 978-1-55570-672-2
U1  - 025.524 
PY  - 2009///
CY  - New York
PB  - Neal-Schuman
KW  - Directories
KW  - Electronic reference services(Libraries)
KW  - Electronic reference sources
KW  - Reference books-bibliography
KW  - Reference services(Libraries)
ER  -