TY  - BOOK
AU  - Daskin Mark S
TI  - Service science
SN  - 978-0-470-52588-3
U1  - 658.4034 
PY  - 2010///
CY  - New Jersey
PB  - John Wiley
KW  - Operations research
KW  - Service industries-management
KW  - Service industries-planning
ER  -