TY  - BOOK
AU  - Viscusi Gianluigi
AU  - Batini Carlo
AU  - Mecella Massimo
TI  - Information systems for eGovernment: a quality-of-service perspective
SN  - 978-3-642-13570-5
U1  - 351.02854678 
PY  - 2010///
CY  - Berlin
PB  - Springer-Verlag
KW  - Government communication systems
KW  - Information technology-government policy
KW  - Internet in public administration
KW  - Public administration-data processing
KW  - Service-oriented architecture (Computer science)
ER  -