TY - BOOK AU - Lankes R David AU - Radford Marie L TI - Reference renaissance: current and future trends SN - 978-1-555-680-7 U1 - 025.52 PY - 2010/// CY - New York PB - Neal-Schuman KW - Electronic reference services(Libraries) KW - Internet in library reference services KW - Reference services(Libraries) N1 - Chapters updated from original presentations at the Reference Renaissance: Current and Future Trends conference, held at Colorado, USA during 4-5 Aug 2008 ER -