TY  - BOOK
AU  - Sollecito,William A.
AU  - Johnson,Julie K.
TI  - McLaughlin and Kaluzny's continuous quality improvement in health care 
SN  - 9780763781545 (pbk. : alk. paper)
U1  - 362.10684 
PY  - 2013///
CY  - Burlington, MA 
PB  - Jones & Bartlett Learning
KW  - Medical care
KW  - United States
KW  - Quality control
KW  - Total quality management
KW  - Delivery of Health Care
KW  - organization & administration
KW  - Quality Assurance, Health Care
KW  - methods
N1  - Includes bibliographical references and index; The global evolution of continuous quality improvement : from Japanese manufacturing to global health services -- Factors influencing the application and diffusion of CQI in health care -- Measurement, variation, and CQI tools -- Understanding and improving team effectiveness in quality improvement -- The outcome model of quality -- Measuring consumer satisfaction -- The role of the patient in continuous quality improvement -- A social marketing approach to continuous quality improvement initiatives -- Assessing risk and harm in the clinical microsystem : a systematic approach to promote patient safety -- CQI, transformation, and the learning organization -- The human face of medical error : classification and reduction -- The role of health information technology in quality improvement: from data to decisions -- Preparing health professionals : harnessing the power of the clinical microsystem to improve quality and safety of care -- Quality improvement in primary care : the role of organization, systems, and collaboratives -- Quality improvement organizations and continuous quality improvement in medicare -- Continuous quality improvement in U.S. public health organizations: moving beyond quality assurance -- Quality improvement in nursing -- Accreditation : a regulatory mechanism to promote quality and safety in health care organizations -- Quality improvement in resource-poor countries -- A call to action for transforming healthcare in the future
ER  -