TY  - BOOK
AU  - McLaughlin,Daniel B.
AU  - Olson,John R.
TI  - Healthcare operations management 
SN  - 9781567934441 (alk. paper)
U1  - 362.1068 23
PY  - 2012///
CY  - Washington, DC 
PB  - AUPHA Press
KW  - Medical care
KW  - Quality control
KW  - Health services administration
KW  - Organizational effectiveness
KW  - Total quality management
N1  - Includes bibliographical references (p. 415-432) index
ER  -