Introduction to healthcare quality management - Spath, Patrice (2013)
Supplemental and instructional resources -- Focus on quality -- Quality management building blocks -- Measuring performance -- Evaluating performance -- Continuous improvement -- Performance improvement tools -- Improvement project teams -- Improving patient safety -- Achieving reliable quality and safety -- Managing the use of healthcare resources -- Organizing for quality.
Includes index.
Keywords: Medical care -- Quality control; Quality assurance; Medical care -- Quality control -- Measurement; Quality assurance -- Measurement