TY - BOOK AU - Spath,Patrice TI - Introduction to healthcare quality management SN - 9781567935936 (alk. paper) U1 - 362.1068 23 PY - 2013/// KW - Medical care KW - Quality control KW - Quality assurance KW - Measurement N1 - Includes index; Supplemental and instructional resources -- Focus on quality -- Quality management building blocks -- Measuring performance -- Evaluating performance -- Continuous improvement -- Performance improvement tools -- Improvement project teams -- Improving patient safety -- Achieving reliable quality and safety -- Managing the use of healthcare resources -- Organizing for quality ER -