TY  - BOOK
AU  - Ahluwalia,J.S.
TI  - Total quality: creating individual and corporate success
SN  - 817446056x
U1  - 658.4013 23rd
PY  - 1996///
CY  - New Delhi
PB  - Institute of Directors
KW  - Quality management
KW  - Quality
KW  - Corporate success
N1  - Total quality sate of the art -- TQM-The global challenge -- Implementing TQM -- Changing corporate culture -- Human side of quality -- TQM implementation-Indian experience -- TQM-International experience -- Customer  care -- Benchmarking & business process re-engineering -- statistical process control -- Quality standards, certification & Accreditation -- Auditing -- Education & training for quality -- Quality in R and D -- Quality in healthcare -- Qs 9000 :the automotive requirement -- Quality in software -- TQM-The future trends; gifted by Asish Kumar Chakraborty
N2  - The world congress on total quality has earned the reputation of being the biggest quality event in Asia. and draws all top Quality gurus and professionals from accross the world. The compilation of papers being presented during the 6th world Congress on total Quality being held at New Delhi, brings out the state of the art knowledge in almost every conceivable area of quality management
ER  -