TY  - BOOK
AU  - Lewis Ralph G
AU  - Smith Douglas H
TI  - Total quality in higher education
SN  - 0-9634030-7-9
U1  - 378.1 
PY  - 1994///
CY  - Florida
PB  - St. Lucie Press
KW  - Higher education
KW  - Total quality management
ER  -