TY  - BOOK
AU  - Shukla Rajesh Kumar
TI  - Total quality management: practising manager
SN  - 81-89267-23-X
U1  - 658.562 
PY  - 2006///
CY  - Lucknow
PB  - New Royal Book
KW  - Quality control
KW  - Total quality management
ER  -