TY  - BOOK
AU  - Lesley Munro-Faure
AU  - Malcolm Munro-Faure
TI  - Implementing total quality management
SN  - 0-273-03848-6
U1  - 000SB:658.562 
PY  - 1992///
CY  - London
PB  - Pitman
KW  - Distribution management
KW  - Management
KW  - Marketing management
ER  -